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Re-read Charge
Overview

A customer may make a written demand that the meter reading for which he/she has been billed be re-read.

Should the re-reading indicate the billing reflected an over charge, the bill should be adjusted to reflect the true reading. Should the re-reading indicate the billing was not in error (or was too low), an additional charge of $5 shall be charged to the corrected billing.


More Information
If you have questions or for more information, please contact the Utility Administration Department at (806) 828-2000.